c8888 Privacy Policy
Your personal information is fully protected at c8888. We ensure your privacy through SSL encryption and strict data protection practices.
About This Policy
What Information We Collect
For the purpose of registration and service delivery at c8888, we may collect the following types of information.
Personal Identity Information
Information you provide at the time of account registration, including:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID card or passport details (for KYC verification)
Financial Transaction Information
Information collected to process transactions securely:
- bKash, Nagad, Rocket or Upay account numbers
- Deposit and withdrawal history
- Transaction date, time and amount
- Type of payment method
User Activity and Behavioral Information
Information automatically collected during platform use:
- Gaming history and betting patterns
- Login and logout times
- Preferred game categories
- Session duration
- Bonus and promotion usage records
Technical and Device Information
Information collected for site security and technical purposes:
- IP address and geographic location
- Browser type and version
- Device type (mobile / desktop)
- Operating system
- Referring page URL
How Information Is Used
Primary Purposes
c8888 uses the information collected from you only for the following legitimate purposes:
- Account Management: Creating, verifying and maintaining your c8888 account.
- Transaction Processing: Processing deposits and withdrawals via bKash, Nagad, Rocket and Upay.
- Identity Verification (KYC): Confirming user identity to prevent fraud and meet legal obligations.
- Customer Support: Providing support in Bengali 24/7 via live chat and email.
- Security and Fraud Prevention: Protecting accounts and detecting suspicious activity.
- Responsible Gaming: Identifying unhealthy gaming patterns and providing timely assistance.
- Service Improvement: Analysing user experience to improve the quality of the platform.
- Promotional Communications: Sending notifications about bonuses and offers with your consent.
What We Do Not Do
c8888 will never use your personal information for the following purposes:
- Selling it to unauthorised third parties
- Transferring it to unrelated advertising organisations
- Using it for any other purpose without your explicit consent
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored in your browser. When you use the c8888.lat website, our server sends cookies to your device. These cookies help remember your login details and preferences on your next visit. Cookies do not identify you personally — they only store session information.
Types of Cookies
- Essential Cookies: Required for the core functionality of the site — login sessions and security.
- Functional Cookies: Remember your language, preferences and settings.
- Analytics Cookies: Analyse site traffic and user behaviour.
- Security Cookies: Used to prevent fraud and unauthorised access.
Cookie Controls
You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some core features of the site from working correctly. By continuing to use the c8888 website, you will be considered to have consented to our cookies policy.
Data Sharing and Disclosure
When Information Is Shared with Third Parties
c8888 may share information in limited and specific circumstances:
- Payment Processors: Necessary information shared with payment gateway companies such as bKash, Nagad, Rocket and Upay to complete transactions. These organisations are governed by their own privacy policies.
- Technology Service Providers: Trusted technology partners who manage the site's infrastructure, operating under confidentiality agreements.
- Legal Obligations: Based on applicable laws of Bangladesh, court orders or legitimate requests from government authorities.
- Fraud Prevention: Sharing relevant information with anti-money laundering and cyber security organisations.
Sale of Data Is Prohibited
c8888 never sells your personal information to any third party or transfers it for commercial purposes. Our business model relies entirely on our gaming services — not on the sale of your data.
Data Security Measures
SSL Encryption
The c8888.lat website uses SSL (Secure Socket Layer) encryption technology. As a result, all data transferred between your browser and our server remains encrypted, making it impossible for third parties to read.
Secure Servers
Our data servers are protected both physically and digitally. Data is kept secure through firewalls, intrusion detection systems and regular security audits.
Access Control
Only authorised staff can access your personal information. Access to data is restricted on a need-to-know basis and all staff are bound by confidentiality agreements.
Response to Security Breaches
In the event of a data breach, c8888 will take immediate necessary action. Affected users will be notified by email as quickly as possible and every measure will be taken to prevent harm. However, it is not possible to guarantee 100% security when transmitting data over the internet — we are committed to ensuring the highest level of protection.
Data Retention Period
Retention Policy
c8888 retains your personal information only for as long as necessary. The detailed rules are as follows:
- Active Account Information: For the full period during which the account remains active.
- Transaction Records: For the period required under financial regulations.
- KYC Documents: For the period specified under legal obligations.
- Gaming History: For the period required for responsible gaming monitoring and dispute resolution.
- After Account Closure: Data is securely deleted once legal retention requirements have ended.
Your Rights and Controls
Every user of c8888 enjoys the following rights regarding their personal information.
Right to Access Information
You can request at any time to find out what information we hold about you. This request can be made by email to [email protected].
Right to Correct Information
If any of your stored information is incorrect, you can request a correction. Subject to the provision of valid proof, we will update the information promptly.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, if there are legal retention obligations or an ongoing dispute, fulfilling this request may be temporarily suspended.
Right to Opt Out of Marketing Communications
You can unsubscribe from our promotional emails or notifications at any time. This will not affect the core services of your account.
How to Exercise Your Rights
To exercise any of the rights above, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support in Bengali
Once we receive your request, we will process it and inform you of the outcome as quickly as possible.
Protection of Minors
Restriction for Users Under 21
c8888 is strictly not intended for anyone under the age of 21. We do not knowingly collect personal information from minors. Age verification is mandatory during registration, and financial transactions are not activated until KYC verification is complete.
If we become aware that we hold information belonging to a minor, we will immediately delete that information and close the associated account. Please report any concerns of this nature to [email protected].
Third Parties and External Services
Game Provider Information
Games from Pragmatic Play, JILI, PG Soft, Spribe, and other game providers are operated on the c8888 platform. During a game session, a connection is made to these providers' servers, which may result in certain technical data (such as session tokens) being transmitted to their systems. These providers are governed by their own privacy policies.
Payment Service Providers
When you make a transaction through bKash, Nagad, Rocket, or Upay, you are automatically connected to the respective payment provider's platform. At that point, that provider's privacy policy and terms apply, over which c8888 has no control.
Analytics Services
We may use analytics services to improve website performance and user experience. These services process collected data statistically and do not disclose any personally identifiable information externally.
Policy Changes and Updates
How Updates Are Made
c8888 reserves the right to update this privacy policy at any time. If significant changes are made, we will notify users in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed after you log in to the site.
- The "Last Updated" date at the top of this page will be changed.
If you continue to use c8888 after a policy change, you will be considered to have accepted the new policy. If you do not agree to the new policy, you may request that your account be closed.
Contact Us
Privacy Requests and Complaints
If you have any questions, requests, or complaints regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: 24 hours a day, 7 days a week — fully in Bengali
We take any concerns about your privacy seriously and will do our best to respond as quickly as possible.
Other Policies and Terms
Alongside this privacy policy, c8888 has several other important policies that govern your use of the service. Please visit the pages below to read them:
- Terms & Conditions — Full terms of service
- Responsible Gaming — Healthy gaming habits and self-regulation
- About Us — More about c8888
- FAQ — Common questions and answers